Frequently Asked Questions

We sell a variety of ceramics and stoneware pottery.

No, unfortunately I cannot accept any special orders or custom orders. In almost all cases, for various reasons it ends up being too much of a burden and customers end up waiting far too long for custom orders.  Please contact us for more information.

It depends on the item and shipping destination. We strive to fulfill orders as quickly as possible and will provide an estimated delivery date during checkout.

No. We only sell online and at local farmer's markets.

Yes. We love our local customers. If you are willing to meet at the local Salisbury Free Library, then select "pickup" at checkout and you will not be charged shipping fees.  You should be notified within a day or two that your order is ready for pickup.

We make and glaze all the pottery ourselves and simply can't keep everything in stock. We need time to make and glaze the work in between sales.

Most of are products are safe to put in the dishwasher, microwave and oven. Our pottery is very durable and can be used just like regular dishes. The exceptions are specialty items, such as yarn bowls or oil diffusers.

We use Shippo to calculate shipping. In most cases, we will ship via USPS or UPS, depending on who is least expensive. 

If your item happens to arrive broken, please email me a photo of the broken item, as well as a photo of the box. We try and learn from our mistakes and need to know what NOT to do in order to avoid future breakage. If I have the same color/style on hand, I can ship you a new item immediately. More often than not, I will need to either refund you for your purchase OR you can wait for me to make a new item (typical turnaround time for a replacement is about 3-4 weeks, which is why we try extremely hard not to have anything break during shipping).